SME Whisperer
Works effectively with subject matter experts (SMEs) to determine learning needs & translate complex subject matter into digestible learning content.
Case Studies
Conducting a Fit-Gap Analysis
A systematic approach to identifying and prioritizing training needs with busy SMEs.
✓ Literature & document review
✓ Needs assessment survey
✓ Facilitated workshop w/ SMEs
✓ Rubric of key job competencies
Uncovering the Real Problem
When a request for department-wide training turns into an organizational change initiative.
✓ SME interviews & learner focus groups
✓ Extensive document review
✓ Organizational culture survey
✓ Process mapping workshop
Andrea M. Pope 